Information & Assistance

This program assists older adults and their families in their efforts to acquire information about programs and services in order to obtain appropriate resources to meet their needs.

Information and Assistance Coordinator assists care needs by identifying, making referrals, and coordinating services which are necessary to enable the individual to remain in the least restrictive environment.

Referrals are made to resources in North Carolina as well as out of state

  1. Information & Assistance

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North Carolina Health and Human Services

The Department of Health and Human Services manages the delivery of health- and human-related services for all North Carolinians, especially our most vulnerable citizens – children, elderly, disabled and low-income families.  The Department works closely with health care professionals, community leaders and advocacy groups; local, state and federal entities; and many other stakeholders to make this happen.

The Department is divided into 30 divisions and offices. NCDHHS divisions and offices fall under four broad service areas - health, human services, administrative, and support functions.

NCDHHS also oversees 14 facilities: developmental centers, neuro-medical treatment centers, psychiatric hospitals, alcohol and drug abuse treatment centers, and two residential programs for children.  

Below are a few of the Services offered through the NC DHHS, for a complete listing please visit the NC DHHS Webpage.

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Employment Opportunities for Older Adults

The Title V, Senior Employment Program, is designed to help adults age 55 plus with limited family income. Participants work 20 hours week in county offices earning minimum wage while they continue to look for unsubsidized employment. They also attend quarterly Job Club meetings and receive one on one assistance with preparing a resume, interview skills, etc.

How it Works

AARP Foundation’s SCSEP provides both community service and work-based training.

Working an average of 20 hours a week, older job seekers are paid the highest of federal, state or local minimum wage and are compensated by SCSEP directly. The job seekers are placed in a wide variety of community service activities at non-profit and public facilities like day care centers, senior centers, schools and hospitals. This on-the-job training experience can then be used as a bridge to find employment opportunities outside of the program.

Who’s Eligible?

To participate, you must be:
•  age 55 or older
•  unemployed
•  economically disadvantaged and
•  have an income not more than 125% of the established federal poverty guidelines.

How to Apply


Please contact your local AARP Foundation SCSEP office to see if you qualify.

Richmond County's Special Needs Registry Program

The registry serves as a reliable way to identify people with special needs during an emergency, or when power has been lost.  Local and state emergency management will share information with local police and fire departments in order to protect the lives of our community. 

Click here for more information and to learn how to register.